Littleton’s Market aims to be the premier shop for people who love food and wine in Columbus. Opening in Tremont Center, the store continues the legacy of locally owned food markets that began at Tremont Center in the 1950s.

We are presently in search of leaders in the food industry who are interested in helping us to build on a tradition of community, family, and fun through exceptional food in the heart of Upper Arlington. We aspire to be the best place to work in food, and are in search of leadership with the passion and skills to create a truly unique and thriving market.

JOB DESCRIPTION

As Restaurant Manager at Littleton’s Market, you will:

Oversee all aspects of restaurant operations, including but not limited to staff management, customer service, inventory management, financial performance, and adherence to health and safety regulations. The primary goal is to deliver an exceptional experience while maximizing profitability.

Responsibilities:

• Staff Management:

1. • Recruit, train, supervise, and evaluate restaurant staff.
   • Schedule shifts and assign duties.
   • Provide ongoing coaching and support to maintain high levels of performance.
   • Handle employee relations issues and disciplinary actions as necessary.

• Customer Service:

1. • Ensure excellent customer service standards are consistently met or exceeded.
   • Address customer complaints or concerns promptly and effectively.
   • Foster a welcoming and friendly atmosphere for guests.

• Operations Management:

1. • Oversee day-to-day operations, including opening and closing procedures.
   • Monitor food quality, portion control, and presentation to uphold standards.
   • Manage inventory levels and order supplies as needed.
   • Implement and enforce health and safety procedures.
   • Coordinate with kitchen staff to ensure timely and efficient food preparation.

• Financial Management:

1. • Monitor sales and expenses to achieve financial targets.
   • Analyze financial reports and implement strategies to increase profitability.
   • Control costs through efficient inventory management and labor scheduling.
   • Prepare and manage budgets.

• Marketing and Promotion:

1. • Develop and implement marketing strategies to attract and retain customers.
   • Organize promotional events and special offers.
   • Utilize social media and other platforms to engage with customers and build brand awareness.

• Administrative Tasks:

1. • Maintain accurate records of sales, inventory, and personnel.
   • Handle administrative duties such as payroll processing and vendor payments.
   • Ensure compliance with all relevant laws and regulations.

Qualifications:

• Proven experience as a restaurant manager or similar role.
• Strong leadership and interpersonal skills.
• Excellent communication skills.
• Proficiency in restaurant management software and MS Office.
• Knowledge of food safety and sanitation regulations.
• Ability to work well under pressure and in a fast-paced environment.